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TroubleshootingMy recording got cut off. What now?
Updated Apr 29, 2026·2 min read
If a recording stopped early, the audio captured up to that point is almost always safe. Synapsi buffers continuously, so you rarely lose more than a few seconds.
What to check
- Look for the partial note in your library. It processes the audio that was captured.
- If your laptop slept, the OS suspended the tab. Disable auto-sleep for long lectures.
- A dropped network won't lose audio; it just delays the upload until you reconnect.
Tip: For important lectures, keep the device plugged in and disable sleep. That removes the most common cause of a cut-off.
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